New feature: Email verification

Today, we're happy to be launching email verification on Viki! All new and existing Viki members will be asked to verify their email addresses. Current members will, for the time being, be able to continue to access their accounts without verifying their email addresses, but we suggest that you do it anyway.

You might be wondering why we're adding this new feature, and why you should verify your email address. Well, we have two reasons!

First and foremost, we want to protect the amazing work that the Viki Community does. Email verification is a great way to fight bots and spammers, and it will allow us to make sure that the owner of any given account is a real, living, breathing human being. The extra step will also deter human spammers from creating multiple accounts on Viki and messing with your great work.

Second, having a valid email address for all community members will make it easier for us to communicate with you. It'll allow us to start sending you notices and news about Viki and the Community. But don't worry, we'll be giving you the ability to set your email preferences. We don't want to spam you any more than you want to be spammed.

I know that verifying your email address will require a little bit of work on your end, and we're sorry for any inconvenience that this may cause you. But this feature will help us continue to grow our amazing community, sustainably!

New members will verify their email addresses as part of their sign up process. But what do you have to do to verify your email address if you're already a Viki member? I'm so glad you asked. It's easy! All you have to do is log into your Viki account, and you'll see a notice at the top of your page, letting you know that an email has been sent to the address that we have on file. Then, log in to your email and follow the link in that email and you're done! If you don't seen an email in your inbox, check your spam folder. You can click the "resend verification" link in the Viki notification to send yourself a new verification email. If you need to change your email address, the notice on Viki will allow you to do so, or you can go to your settings.

The notification in Viki, letting you know a verification email has been sent to you.

If you have any questions about email verification, or are having trouble with it in any way, please feel free to contact us through the Viki Help Center.